Terms & Conditions

Welcome to Smart Jigs KE’s website! By accessing or using our website, you agree to
comply with and be bound by the following terms and conditions. Please read these terms
carefully before using our website.

1. General Terms

  • By using our website, you agree to the terms and conditions stated here.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our website following any changes signifies your acceptance of the new terms.

2. Products and Services

  • Our website provides information about the products we sell, including Hardware Items, Convenience Tools, and other items You Might need to make your work easier.
  • All product descriptions, pricing, and availability are subject to change without notice.
  • We strive to provide accurate product information, but we do not guarantee that descriptions or other content are error-free, complete, or current.

3. User Account Policy

  • To make a purchase or access certain features of our website, users may be required to create an account.
  • Account Creation: When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password).
  • Account Security: You are solely responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
  • Account Termination: We reserve the right to suspend or terminate your account at any time for any reason, including, but not limited to, violations of these terms, fraudulent activity, or misuse of the website.
  • Account Deletion: You may delete your account at any time by contacting our customer service. Upon deletion, any stored data related to your account will be removed as outlined in our Privacy Policy.

4. Pricing and Payments

  • All prices listed on the website are in Kenya Shillings and are subject to change without notice.
  • Payment must be made through the methods provided on the website.
  • We reserve the right to refuse or cancel orders in case of incorrect pricing, fraud, or other issues.

5. Shipping and Delivery

  • Shipping and delivery charges will be calculated at checkout and vary based on your location.
  • Estimated delivery times are provided for convenience and are not guaranteed.
  • We are not responsible for delays due to circumstances beyond our control (e.g., weather, courier issues).

6. Returns and Refunds

  • No Returns: Goods once sold and accepted by the customer cannot be returned. By signing upon delivery or pickup, the customer agrees that the goods are in satisfactory condition and cannot be returned for any reason.
  • Acceptance of Goods: Upon receiving the goods, the customer must inspect the items. If the customer is satisfied with the condition and quality, they must sign a delivery or pickup receipt confirming acceptance. Once the goods are accepted and signed for, they cannot be returned or exchanged.
  • Refunds: Refunds are only available in the rare case of a proven defect or error on our part prior to acceptance. No refunds will be issued after the goods have been accepted and signed for by the customer.

7. Privacy Policy

  • We are committed to protecting your privacy. Any personal information collected on our website is handled in accordance with our Privacy Policy, which you can view [here].

8. Limitation of Liability

  • We are not liable for any damages resulting from the use of our website or products, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
  • In no event shall our liability exceed the amount paid for the product or service in question.

9. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Smart Jigs KE and is protected by copyright laws.
  • You may not use, reproduce, or distribute any content from our website without our written permission.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Kenya.
  • Any disputes arising out of or related to these terms will be resolved in the courts of Kenya.

11. Contact Information

  • If you have any questions about these Terms and Conditions, please contact us at:
  • Email: contact@smartjigske.com
  • Phone: 0710914166
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